Customer Reviews
Like any specialty tool it takes some practice to use it the most efficiently. Its best to keep the chain in the middle of the cassette. With larger cassettes you have to get used to the angle and direction you drop the wheel out so you don't smack the chain or derailleur. But if you do it once you see the angle and it becomes easy.
It also holds the chain taught enough you can run the cranks to clean the chain quite well.
The BEST thing its at is for car transport. Don't have a bike rack? Hate the chain rattling around in the trunk and falling off? Think doing the rear wheel is annoying? Buy this instead of a bike rack and solve all the little annoyances that come with trunk packing a bike.
Hi Alec,
We want to thank you for your order and also for taking the time to leave a review! I am sorry you are having trouble on certain bikes. I think we can help as the tool does work well with larger range cassettes..
I'd like to start with understanding your bike(s). Please send me a picture of the rear derailleur of each of your bikes.
We would also be happy to do a video call with you at your convenience.
Thank you for your patience and support!
Works perfectly!
Used the tool now a few times for MTB and Racer and works like a charm. Both hands free and easy maintenance on the bike.
A little bit of a learning curve, but works exactly as intended. Definitely recommend watching the video as it's incredibly helpful.
The SHM-5 pin for my XTR derailleur was a few thousandths too large, but their customer service was very quick to work with me on a solution and get a pin the correct size to me.
SHM-5 Pin
